FAQ

**Covid-19 and typical holiday season backlog significantly increased transportation times by up to 2-3 weeks**

 

When should I expect to receive my order?

  • USPS First Class Mail 1-3 business days
  • USPS Media Mail 2-8 business days
  • USPS Priority Mail Express 1 business day
  • USPS Priority Mail 1-3 business days
  • DHL Express Worldwide 1-6 business days
  • USPS First Class Mail International 7-21 business days
  • USPS First Class Package International 7-21 business days

*USPS First Class Mail (Domestic and International) does not offer tracking. For added protection, select a different provider.

 

Do you ship internationally?

Yes, we ship worldwide.

*Shipping costs exclude additional international customs fees and/or taxes, both of which the customer is responsible for.

 

What is the return policy?

All sales are final unless the product is damaged or incorrect, in which case send us an email at info@caniaskyouaquestion.com within 14 days of receiving the shipment. Please provide your name, order number, reasons for return, and photographic proof.

If approved for a return or exchange and you are a resident of the United States, we will send you a prepaid shipping label to ship the product(s) back.

 

Still have questions?

Contact us at info@caniaskyouaquestion.com. We read every message and do our best to respond within 24 business hours.